Looking for a new job, attending interviews and even continuing to develop or trying to change your career can be stressful, sometimes confusing and often nerve-wracking but it doesn’t necessarily have to be that way. We feel that a good recruiter should be there to support their candidates, to offer friendly guidance and help make the whole process a lot more enjoyable for you which is what we aim to do here at Horizon!
We’re big believers in getting to know the person behind the CV and aim to spend as much time as possible getting to know our candidates. After all, it can be tricky to do yourself justice and get across your character on just a few pieces of paper.
Most of our candidate communication is conducted over the phone (we do like to talk!) and as many of our candidates will testify, it’s not unusual for us to spend 40-90 minutes chatting away to candidates about our vacancies, or their CVs. We find this often works best for busy candidates who often struggle to get time away from work to come and register with us face-to-face.
We are a little restricted when it comes to registering our candidates in person, as we have a small and very busy team so can’t always accommodate walk-in registrations. If you’d like to meet us to discuss your career options, job search or CV then you can get in touch to arrange an appointment with us!
If you’re seeking a new role or are new to the job searching market, then you might find our article on top tips for candidates useful.
Q. I’ve applied for one or more of your vacancies but haven’t heard back from you. Why is this / how can I find out the status of my application and receive feedback?
A. You may notice a little disclaimer on our adverts which explains that unfortunately if you’ve not heard from us within two weeks from the date of your application, it’s likely that we haven’t been able to consider you on that occasion (sorry)…
Sadly we can’t respond to each application due to the huge amount of time it takes but we always welcome requests for feedback from our candidates. The quickest and easiest way for us to respond to your request for an update or feedback is if you email us on firstname.lastname@example.org or use our contact form on our contact us page stating the role you have applied for and your full name and we’ll come back to you ASAP with some specific feedback so you’re not left wondering!
Q. As a candidate, is there any charge for using your services?
A. No! Absolutely not! We have never and will never charge our candidates for any of our services. We make our fees by selecting and introducing candidates to our clients and charge our clients for this service. This also includes temporary roles.
Q. How do I register my details with you?
A. The best way to register your details with us is by emailing your CV to us to email@example.com although please give us some indicators to the type of work you’re seeking, your salary requirements and how far you’re happy to travel, that’d be very helpful! Gemma or Kate will then contact you to ask your permission to hold onto your details and also to ask more questions about what you’re seeking if need be.
Q. I’m registered with you but haven’t heard from you in a while, why is this?
A. Although we actively use our database to select candidates for roles, it does sometimes let us down (and our memories aren’t so good at recalling each of our registered candidates sadly!) so we do rely on our candidates taking a proactive approach keeping in touch with us from time-to-time.
Q. I’ve tried to apply for one of your vacancies on your website but get this message “Sorry it looks like you are a candidate that has been reviewed by our team in the past and we were unable to help you. At this moment we are not in the position to progress your application. If you feel that your circumstances have changed then please don’t hesitate to get in touch.”
A. We’re really sorry about this. We have a problem with our database and are working with our software providers to fix this issue. You can send your application to us via email instead or through any of our adverts on CV Library, Reed, Jobs 24 etc. Apologies for the inconvenience and any confusion!